PATIENT
REVIEWS

Thank you for choosing The Bone & Joint Center for your care. We take pride in helping our patients overcome injuries, relieve pain, and return to active, healthy lifestyles.

In this section, you can read stories from patients we’ve treated about their experiences and recoveries under our care.

Read what our patients are saying about The Bone & Joint Center.

You can also read what our patients are saying about The Bone & Joint Center by visiting our doctor profiles.

  • “Excellent experience! From check-in to check-out, a very professional and time sensitive approach to modern medicine. Dr. Das was very complete with his explanations of the issues affecting my shoulder.”
    – Thomas P.

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    Treating Doctor: Shankar P. Das, M.D.
  • “Awesome doctors, nurses, and staff. Would highly recommend for anyone needing surgery, clean, professional, and attentive. Had ACL surgery and was home in 3 hours. Awesome!”
    – Glenn S.

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    Treating Doctor: R. Maxwell Alley, M.D.
  • “Two years ago, I had walked into The Bone & Joint Center with an appointment with Dr. Cheney. I sat down and explained all of my symptoms. He said my symptoms could have been one of two things, so he ordered an MRI. I went back for a follow-up and immediately, he pointed out in my MRI what was was wrong. He really took the time to show me the MRI and thoroughly explain it to me. He recommended surgery, which I opted to do. As I was walking into Albany Medical Center the day of my surgery, I was a little nervous. Once Dr. Cheney walked into the room, I felt a sense of relief. He assured me everything was going to be ok. I felt at ease and not nervous anymore. They also threw in a little humor in the OR room I was being wheeled in, which helped. After a few hours in recovery, I was wheeled up to a room with other patients that had surgery. That night, I was up and walking with very little help from the nurse. Next morning, I was moving around and the physical therapist told me that he didn't need to see me because he was impressed with how I was moving around. Two years later, thanks to Dr. Cheney, I have almost gained back all of the sensation in both my hands and have total movement. He is the best.”
    – Ellen G.

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    Treating Doctor: Robert A. Cheney, M.D.
  • “I have had chronic back pain for years and had spinal fusion surgery back in 2011. Although the doctor painted a rosy picture, things do not turn out as well as I had been told. I've done the physical therapy, aquatics, acupuncture, opioid pain meds, and injections. My quality of life has been terrible and even the pain meds do not take away the pain, but make me fuzzy in my thinking and interactions with others. I went to Dr. Iqbal and he looked over the xrays and MRIs. He determined the problem may have been in the sacro area, where none of the others had really tried to treat. He decided that he'd do the injections in that area, along with Dr. Fuchs doing injections in my knees. My knees were done in one day and the following day, Dr. Iqbal did my back. I didn't feel the effects immediately and was even pretty sore, which was to be expected. Over the course of the next week or two, my pain slowly went from a 7-8 down to a normal of 5 on the pain scale. I am thrilled with the results and would recommend The Bone & Joint Center, specifically Drs. Iqbal and Fuchs, to anyone with similar problems. I appreciate the opportunity to have given this response and offer the well deserved kudos to both doctors that have relieved me of my many years of chronic pain.”
    – William F.

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    Treating Doctor: Anjum Iqbal, M.D.
  • “Having hip replacement with Dr. Roberts. But all the times that I have seen him, he has been great—giving informative information to go by and very honest with me on how everything will go. I like him very much.”
    – Jacqueline G.

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    Treating Doctor: Jared T. Roberts, M.D.
  • “I was very pleased with my experience at The Bone & Joint Center. The staff was very pleasant and helpful. I was pleasantly surprised that the procedure proceeded even faster than planed. None of the long waits that often occur in a regular hospital.”
    – David B.

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    Treating Doctor: Michael T. Mulligan, M.D.
  • “The doctor's exam was extremely thorough and professional. Excellent service.”
    – Steven S.

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    Treating Doctor: Richard L. Uhl, M.D.
  • “Had carpal tunnel surgery in both wrists last summer. It was severe to moderate because of my anxiety over the surgery. Went to see Dr. Mulligan who had previously treated my son for a broken arm. He calmed my nerves and convinced me to do the surgery. I am now 100%, no hands tingling or pain! Dr. Mulligan rates a 10 in my book!”
    – Patricia M.

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    Treating Doctor: Michael T. Mulligan, M.D.
  • “I have found Dr. Roberts to be both knowledgable and personable. He is an asset to The Bone & Joint Center!”
    – Angela T.

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    Treating Doctor: Jared T. Roberts, M.D.
  • “My major request was that "I NEED to swim." I am swimming and am one happy camper. Dr. Phelan was very down to earth and easy to talk to. More important is the fact that I believe he did an outstanding job. I have a son, a doctor in San Diego where Dr. Phelan did a Fellowship and I have another son who had rotator cuff surgery several years ago in San Mateo. Recently the San Diego doctor pointed out the difference in outcomes. He said there are good doctors and great doctors. I was blessed to have a great doctor. Thanks, Dr. Phelan. I can swim. I am 75 years old and it means a lot to me to be able to do that. Swimming is mental as well as physical and that's when I get all my thinking and planning done (no counting laps for me).”
    – Maryann M.

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    Treating Doctor: Daniel T. Phelan, M.D.
  • “Friendly office staff. Minimum wait period to see Dr. Alley. Diagnostic x-rays and evaluation with Dr. Alley. Very thorough discussion with diagnosis and anticipated future needs for both conditions. Very pleased with complete experience.”
    – Elizabeth A.

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    Treating Doctor: R. Maxwell Alley, M.D.
  • “Dr. Gerdeman is always patient with me. He explains everything to me in a way that I can understand it and best of all, he cares. He cares about what's happening to me and why and finds solutions to make it better. I appreciate his care and concern for me and my health because I don't find that in other doctors that are assigned to care for me. Thank you for your time and compassion, Dr. Gerdeman. It truly means more then you know!”
    – Jamie S.

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    Treating Doctor: Andrew C. Gerdeman, M.D.
  • “Kind, gentle, and comprehensive!”
    – Gerard C.

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    Treating Doctor: Anjum Iqbal, M.D.
  • “Very professional and caring. Great sense of humor.”
    – Lance F.

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    Treating Doctor: Richard H. Alfred, M.D.
  • “Timely check in and M.D. interaction. Questions answered promptly and in detail. Visit was short and to the point. Checkout, too, was efficient.”
    – Gary A.

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    Treating Doctor: Richard H. Alfred, M.D.
  • “I came in originally for a consult because my arthritis was advancing rapidly and my feet were becoming deformed leading to instability in my gait. I needed foot reconstruction, which I understand was pretty extensive. It was a long recovery, but my questions were always answered quickly. My concerns were addressed.   Everyone was professional, yet understanding. I thank everyone for your efforts. I know it is not an easy job and rarely respected. You do a terrific job!”
    – Gail F.

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    Treating Doctor: Jordan M. Lisella, M.D.
  • “There is not another physician I've EVER seen, irrespective of their specialty that ranks higher, or even near, his degree of knowledge and personality, aka bedside manner! I'd recommend him, and have, immediately for any person I come across in need of his skills. He listens, as most doctors just "hear" you! That's HUGE. He never gives me the impression he's in a hurry or 'wasting' his time. A true asset to this practice. Some of his competitors should learn from this man. Kudos to him, and, of course, his supportive staff!”
    – Anthony C.

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    Treating Doctor: Shankar P. Das, M.D.
  • “I had a bilateral RFB of L3-5. Everyone was awesome! I've had 3 facet block injections as well and love coming to your facility. The staff and Dr. Iqbal are the best. I wouldn't go anywhere else!”
    – Shirley S.

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    Treating Doctor: Anjum Iqbal, M.D.
  • “Fell and dislocated my shoulder. He was so nice and caring.”
    – Mildred H.

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    Treating Doctor: George Zanaros, M.D.
  • “Dr. Bagchi and Dee, the nurse, and everyone at the hospital were awesome, very professional, and took amazing care of me. I would use Dr. Bagchi again. It was a big operation and he did a fantastic job. Feel better every week. Thanks so much, Dr. Bagchi, and thanks, Dee, for taking all my calls. You're the best. Thanks again. I'm grateful.”
    – Dan S.

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    Treating Doctor: Kaushik Bagchi, M.D.
  • “Dr. Mulligan diagnosed, treated, and operated my aching hand. It has been a long jouney. Finally, I feel whole again.”
    – Bernice M.

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    Treating Doctor: Michael T. Mulligan, M.D.
  • “Dr. Mulligan diagnosed, treated, and operated my aching hand. It has been a long jouney. Finally, I feel whole again.”
    – Bernice M.

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    Treating Doctor: Michael T. Mulligan, M.D.
  • “Everyone treated me well when I went for pain injections. They made me feel so comfortable for not such a fun thing.”
    – Janet G.

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    Treating Doctor: Anjum Iqbal, M.D.
  • “I was diagnosed with having a tear in the medial meniscus of my right knee, as well as some extensive arthritis in both knees. I was treated with bilateral cortisone injections, which worked like a miracle. It has been several months since, and I am still pain free and mobile again. Thanks to Dr Alfred, his assistant, and all of the staff from the desk to the radiologic tech. They all were very professional, personable, and reassuring. I felt confident that I was receiving excellent care. Thank you, again, to all the staff.”
    – Donna B.

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    Treating Doctor: Richard H. Alfred, M.D.
  • “Dr. Lisella has been great! He is honest, direct, and clearly knows what he is doing. He performed surgery on me and did a wonderful job resolving my pain. I highly recommend Dr. Lisella! The surgery center staff was also great.”
    – Douglas F.

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    Treating Doctor: Jordan M. Lisella, M.D.
  • “The best ever.”
    – Maryam H.

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    Treating Doctor: Kaushik Bagchi, M.D.