PATIENT
REVIEWS

Thank you for choosing The Bone & Joint Center for your care. We take pride in helping our patients overcome injuries, relieve pain, and return to active, healthy lifestyles.

In this section, you can read stories from patients we’ve treated about their experiences and recoveries under our care.

Read what our patients are saying about The Bone & Joint Center.

You can also read what our patients are saying about The Bone & Joint Center by visiting our doctor profiles.

  • “It has been three weeks since my shoulder surgery and the treatment and service received has been excellent. From the admissions staff to all the surgical staff, everyone has been very cordial and professional. Dr. Whipple was well recommended to me and after meeting with him the first time, it was easy to see why. The surgery went very well, and to-date, my rehabilitation is progressing nicely. I am very grateful to all.”
    – Daniel M.

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    Treating Doctor: Richard R. Whipple, M.D.
  • “Love Dr. Das. I had total confidence in him for my recent shoulder surgery. I would recommend him to anyone. Everyone I know had nothing but great things to say about him!”
    – Claudia O.

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    Treating Doctor: Shankar P. Das, M.D.
  • “He worked on my wife's broken foot and has been very professional. We are about to visit him again with the hope of getting the boot off her foot so she can put weight on that foot. Very nice and careful with the patient.”
    – Tedd K.

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    Treating Doctor: Jordan M. Lisella, M.D.
  • “Dr. Shatynski is efficient without rushing, so he stays on schedule while giving each patient the time they need and deserve. His approach to diagnostics is prudent, ordering high-tech imaging only when appropriate. I particularly like that he dictates his chart notes while with the patient, which adds to his efficiency while capturing detail while fresh in his mind, as well as sharing with the patient what is going in the chart.”
    – Karen K.

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    Treating Doctor: Todd Shatynski, M.D.
  • “After a fall in 2010, I have experienced back pain radiating down my right leg. Was referred to Dr. Iqbal for a spinal cortisone injection. The doctor hit the correct nerve on the first try, and I have been in less pain than ever before.  I have had several experiences with many of the doctors in your practice and have always been treated with the utmost respect and severe compassion for my issues.”
    – Angela C.

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    Treating Doctor: Anjum Iqbal, M.D.
  • “Dr. Schneider is one of a kind. He has my best interest at heart.”
    – Dominika M.

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    Treating Doctor: James M. Schneider, M.D.
  • “I am no spring chicken by any means and my past abuses to my knees had caught up with me. I visited Dr. Alfred, and at first glance, he knew what had to be done. He was direct, concise, and at the same time, very re-assuring. I knew then he was the right doctor. We set up the first operation to scope my right knee, and then when rehab was finished and the knee was stronger, we set about to do the left. Both procedures were done in Albany at The Bone & Joint Center. I was nervous about the unknown, but the anesthesiologist, the nurses, and the whole staff were great. Both times, the show of care and concern was outstanding and very comforting. If I ever need more treatments, I would have absolutely no reservations about using both Dr. Alfred and The Bone & Joint Center.”
    – William S.

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    Treating Doctor: Richard H. Alfred, M.D.
  • “Doctor was very attentitive to my problem, and after my exam, he spoke in terms I understood. The experience was good and all the staff was pleasent and very helpful.”
    – William S.

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    Treating Doctor: Andrew C. Gerdeman, M.D.
  • “Great!! If I need other surgery in the future, I would pick him.”
    – Ruth B.

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    Treating Doctor: John Czajka, M.D.
  • “Everything went smoothly and very professional. Thankful I was able to have the procedure done after many years of pain and difficult sleeping. Ican finally sleep on my right side again!”
    – Caroline H.

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    Treating Doctor: Matthew R. DiCaprio, M.D.
  • “Dr. Flaherty took excellent care of me. Very thorough. Explained everything.”
    – Gail W.

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    Treating Doctor: Michael A. Flaherty, M.D.
  • “Talk about divine intervention. I came upon Dr. Das as the oncall ortho surgeon at St. Peter's ER. I have been in his care since January 15. From a reconstructed knee cap to hardware failure causing an earlier-than-planned second surgery, he has made a horrific accident worry-free when it came to superb medical care, a bedside manner from days of old, navigating workers' comp, and a rehabilitation plan to restore full strength and range of motion. As an event planner of 34 years, I wondered if my career was over. Clearly, six months later, the answer to that question is a resounding NO.”
    – Heidi L.

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    Treating Doctor: Shankar P. Das, M.D.
  • “I have been playing sports competitively for over half a century and have had many injuries over the years. The worst hand injury I had occurred in January of 2015 in the form of my ring finger joints on my right hand being crushed by the fellows I was playing with. I have had jammed knuckles before, but never to this extent. After over a year, I finally decided to get it looked at. I first saw Dr. Lozman who took a few x-rays and said that I had broken it and it had healed improperly, so he referred me to another surgeon at The Bone & Joint Center, Dr. David Quinn. I was very pleased when Dr. Quinn reviewed everything with me and concluded that surgery would not be a benefit for me or my finger. He suggested that I try paraffin baths to try and loosen up the middle joint, which was still quite bent. I have been using warm paraffin baths on my finger religiously since and I plan on doing it for a year. I am still able to participate in all of the sports that I enjoy. I believe I have seen an incremental improvement in the finger joint since I started the paraffin baths. I believe that Dr. David Quinn made a good and practical call on my jammed finger situation.”
    – Charles D.

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    Treating Doctor: David E. Quinn, M.D.
  • “Dr. Roberts put in a new knee two years after he told me I needed it. I walk perfectly, can bend, and have my life back. He's honest and speaks in a way to make sure you understand everything that's going on with you. He didn't torture me because I didn't have surgery when he thought I should have it. My results were fabulous. He's an amazing doctor.”
    – Jill O.

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    Treating Doctor: Jared T. Roberts, M.D.
  • “Very good as usual.”
    – Jeff S.

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    Treating Doctor: Daniel T. Phelan, M.D.
  • “Both Dr. Alley and his PA, Sara, were very professional, put me at ease, answered all my questions, and were a great help in solving my problem. Based on my experience, I would highly recommend your facility and your services.”
    – Joan N.

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    Treating Doctor: R. Maxwell Alley, M.D.
  • “My husband, Richard (also a patient), and I are VERY pleased. Dr. Shatynski is very thorough, easy to understand, and takes time to listen. We never feel rushed. Also, one thing I particularly like is that he dictates our session in front of us, so I know he heard our issues correctly.   All the staff is pleasant, and appointments are scheduled in a timely manner. Good experience.”
    – Carole K.

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    Treating Doctor: Todd Shatynski, M.D.
  • “I have had three minor surgeries with Dr. Whipple; carpel tunnel, trigger finger, and shoulder (tendinitis, bursitis, and a rotator cuff tear). I rate my experience for all....5 stars. Not only were my surgeries completely successful with little if any pain afterward, the entire team at The Bone & Joint Center is worthy of praise. There is minimal, I mean minimal, wait time for my scheduled appointments, and the surgical staff is professional and efficient. It just seems everyone knows their job and they are all very good at it! I recommend The Bone & Joint Center to all my friends (who, like myself, are also starting to fall apart)! Dr. Whipple has been wonderful in finding the reasons for my discomfort, as well as alleviating it in the least invasive way possible. Any therapy needed after my surgeries were minimal, if necessary at all. I certainly don't look forward to another visit there, however, I know if I do have any issues, I have the best place to go!”
    – Christine D.

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    Treating Doctor: Richard R. Whipple, M.D.
  • “I fell and fractured my right fibula while visiting in Buffalo, NY. Although I had immediate care in Buffalo, I knew I had to get back to Albany for consultation and care. I was able to call The Bone & Joint Center while coming home. My appointment was the next day in Urgent Care. Within the week, I had my surgery, and now I am healing. The surgical experience was excellent and honestly pain free. Everything was explained. I thank Dr. Lisella for being the kind and caring person that he is and for his perfect surgery. I thank Earnie and Kevin and all the nursing staff. If you have to break something, go to The Bone & Joint Center. Unbelievably great care.”
    – Sharyn F.

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    Treating Doctor: Jordan M. Lisella, M.D.
  • “Thorough and explained everything well.”
    – Christopher S.

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    Treating Doctor: Michael T. Mulligan, M.D.
  • “Have been going to the office for many years and am well satisfied with the service I have received from all who I have come in contact with, especially my doctor.”
    – Virginia Y.

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    Treating Doctor: John Czajka, M.D.
  • “Everything was fine. No complaints at all.”
    – Joan M.

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    Treating Doctor: Anjum Iqbal, M.D.
  • “Dr. Whipple was very thorough in the exam and explained the results of the x-ray. My wife was a patient of his for 6 years due to a broken wrist and then RSD, which turned into a workers comp case. He is a very caring doctor and a great advocate for his patients.”
    – Harold F.

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    Treating Doctor: Richard R. Whipple, M.D.
  • “Dr. Mulligan has been a life saver keeping the bone-on-bone arthritis in my thumbs and wrist under control. I am nearing the stage where injections will no longer keep things comfortable, and I will be using Dr. Mulligan to do the necessary surgery to make a more permanent fix to the problem. I have complete trust in his care and concern for my needs. Thanks for all your help, Dr. Mulligan!”
    – Larry

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    Treating Doctor: Michael T. Mulligan, M.D.
  • “My nurse, Marley, was extremely nice and knowledgeable, which put me at ease from the start. The anesthesiologist had a dry sense of humor, which again, was a great way to forget that you where there for an operation—I apologize for not remembering his name. Dr. Das is an amazing surgeon!!”
    – Elaine R.

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    Treating Doctor: Shankar P. Das, M.D.
  • “Dr. Cheney, Dr. Alfred, and Dr. Fuchs were all absolutely outstanding.”
    – Thais F.

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    Treating Doctor: Robert A. Cheney, M.D.