Patient Reviews

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Thank you for choosing The Bone & Joint Center for your care. We take pride in helping our patients overcome injuries, relieve pain, and return to active, healthy lifestyles.

In this section, you can read stories from patients we’ve treated about their experiences and recoveries under our care.

Read what our patients are saying about The Bone & Joint Center.

You can also read what our patients are saying about The Bone & Joint Center by visiting our doctor profiles.

“Dr. Gerdeman is always patient with me. He explains everything to me in a way that I can understand it and best of all, he cares. He cares about what's happening to me and why and finds solutions to make it better. I appreciate his care and concern for me and my health because I don't find that in other doctors that are assigned to care for me. Thank you for your time and compassion, Dr. Gerdeman. It truly means more then you know!”

– Jamie S.

Patient Rating:
5
Treating Doctor: Andrew C. Gerdeman, M.D.

“Kind, gentle, and comprehensive!”

– Gerard C.

Patient Rating:
5
Treating Doctor: Anjum Iqbal, M.D.

“Very professional and caring. Great sense of humor.”

– Lance F.

Patient Rating:
5
Treating Doctor: Richard H. Alfred, M.D.

“Timely check in and M.D. interaction. Questions answered promptly and in detail. Visit was short and to the point. Checkout, too, was efficient.”

– Gary A.

Patient Rating:
5
Treating Doctor: Richard H. Alfred, M.D.

“I came in originally for a consult because my arthritis was advancing rapidly and my feet were becoming deformed leading to instability in my gait. I needed foot reconstruction, which I understand was pretty extensive. It was a long recovery, but my questions were always answered quickly. My concerns were addressed.   Everyone was professional, yet understanding. I thank everyone for your efforts. I know it is not an easy job and rarely respected. You do a terrific job!”

– Gail F.

Patient Rating:
5
Treating Doctor: Jordan M. Lisella, M.D.

“There is not another physician I've EVER seen, irrespective of their specialty that ranks higher, or even near, his degree of knowledge and personality, aka bedside manner! I'd recommend him, and have, immediately for any person I come across in need of his skills. He listens, as most doctors just "hear" you! That's HUGE. He never gives me the impression he's in a hurry or 'wasting' his time. A true asset to this practice. Some of his competitors should learn from this man. Kudos to him, and, of course, his supportive staff!”

– Anthony C.

Patient Rating:
5
Treating Doctor: Shankar P. Das, M.D.

“I had a bilateral RFB of L3-5. Everyone was awesome! I've had 3 facet block injections as well and love coming to your facility. The staff and Dr. Iqbal are the best. I wouldn't go anywhere else!”

– Shirley S.

Patient Rating:
5
Treating Doctor: Anjum Iqbal, M.D.

“Fell and dislocated my shoulder. He was so nice and caring.”

– Mildred H.

Patient Rating:
5
Treating Doctor: George Zanaros, M.D.

“Dr. Bagchi and Dee, the nurse, and everyone at the hospital were awesome, very professional, and took amazing care of me. I would use Dr. Bagchi again. It was a big operation and he did a fantastic job. Feel better every week. Thanks so much, Dr. Bagchi, and thanks, Dee, for taking all my calls. You're the best. Thanks again. I'm grateful.”

– Dan S.

Patient Rating:
5
Treating Doctor: Kaushik Bagchi, M.D.

“Dr. Mulligan diagnosed, treated, and operated my aching hand. It has been a long jouney. Finally, I feel whole again.”

– Bernice M.

Patient Rating:
5
Treating Doctor: Michael T. Mulligan, M.D.

“Dr. Mulligan diagnosed, treated, and operated my aching hand. It has been a long jouney. Finally, I feel whole again.”

– Bernice M.

Patient Rating:
5
Treating Doctor: Michael T. Mulligan, M.D.

“Everyone treated me well when I went for pain injections. They made me feel so comfortable for not such a fun thing.”

– Janet G.

Patient Rating:
5
Treating Doctor: Anjum Iqbal, M.D.

“I was diagnosed with having a tear in the medial meniscus of my right knee, as well as some extensive arthritis in both knees. I was treated with bilateral cortisone injections, which worked like a miracle. It has been several months since, and I am still pain free and mobile again. Thanks to Dr Alfred, his assistant, and all of the staff from the desk to the radiologic tech. They all were very professional, personable, and reassuring. I felt confident that I was receiving excellent care. Thank you, again, to all the staff.”

– Donna B.

Patient Rating:
5
Treating Doctor: Richard H. Alfred, M.D.

“Dr. Lisella has been great! He is honest, direct, and clearly knows what he is doing. He performed surgery on me and did a wonderful job resolving my pain. I highly recommend Dr. Lisella! The surgery center staff was also great.”

– Douglas F.

Patient Rating:
5
Treating Doctor: Jordan M. Lisella, M.D.

“The best ever.”

– Maryam H.

Patient Rating:
5
Treating Doctor: Kaushik Bagchi, M.D.

“Seeing Dr. Hedderman is always a pleasure. He is professional, personal, and always gives his full attention and fully explains everything.”

– Bernard H.

Patient Rating:
5
Treating Doctor: Robert J. Hedderman, M.D.

“It has been three weeks since my shoulder surgery and the treatment and service received has been excellent. From the admissions staff to all the surgical staff, everyone has been very cordial and professional. Dr. Whipple was well recommended to me and after meeting with him the first time, it was easy to see why. The surgery went very well, and to-date, my rehabilitation is progressing nicely. I am very grateful to all.”

– Daniel M.

Patient Rating:
5
Treating Doctor: Richard R. Whipple, M.D.

“Love Dr. Das. I had total confidence in him for my recent shoulder surgery. I would recommend him to anyone. Everyone I know had nothing but great things to say about him!”

– Claudia O.

Patient Rating:
5
Treating Doctor: Shankar P. Das, M.D.

“He worked on my wife's broken foot and has been very professional. We are about to visit him again with the hope of getting the boot off her foot so she can put weight on that foot. Very nice and careful with the patient.”

– Tedd K.

Patient Rating:
5
Treating Doctor: Jordan M. Lisella, M.D.

“Dr. Shatynski is efficient without rushing, so he stays on schedule while giving each patient the time they need and deserve. His approach to diagnostics is prudent, ordering high-tech imaging only when appropriate. I particularly like that he dictates his chart notes while with the patient, which adds to his efficiency while capturing detail while fresh in his mind, as well as sharing with the patient what is going in the chart.”

– Karen K.

Patient Rating:
5
Treating Doctor: Todd Shatynski, M.D.

“After a fall in 2010, I have experienced back pain radiating down my right leg. Was referred to Dr. Iqbal for a spinal cortisone injection. The doctor hit the correct nerve on the first try, and I have been in less pain than ever before.  I have had several experiences with many of the doctors in your practice and have always been treated with the utmost respect and severe compassion for my issues.”

– Angela C.

Patient Rating:
4
Treating Doctor: Anjum Iqbal, M.D.

“Dr. Schneider is one of a kind. He has my best interest at heart.”

– Dominika M.

Patient Rating:
5
Treating Doctor: James M. Schneider, M.D.

“I am no spring chicken by any means and my past abuses to my knees had caught up with me. I visited Dr. Alfred, and at first glance, he knew what had to be done. He was direct, concise, and at the same time, very re-assuring. I knew then he was the right doctor. We set up the first operation to scope my right knee, and then when rehab was finished and the knee was stronger, we set about to do the left. Both procedures were done in Albany at The Bone & Joint Center. I was nervous about the unknown, but the anesthesiologist, the nurses, and the whole staff were great. Both times, the show of care and concern was outstanding and very comforting. If I ever need more treatments, I would have absolutely no reservations about using both Dr. Alfred and The Bone & Joint Center.”

– William S.

Patient Rating:
5
Treating Doctor: Richard H. Alfred, M.D.

“Doctor was very attentitive to my problem, and after my exam, he spoke in terms I understood. The experience was good and all the staff was pleasent and very helpful.”

– William S.

Patient Rating:
5
Treating Doctor: Andrew C. Gerdeman, M.D.

“Dr Toussant did a bilateral knee replacement and I am now home with a flex of 122 degrees in my left and 112 in my right knees—120 is the goal. Everything was carefully explained by Dr. Tousant before surgery. All questions were covered so I felt confident going into surgery. I have the highest respect for him and have no hesitation in trusting any medical advice in the future.”

– Virginia P.

Patient Rating:
5
Treating Doctor: Jon T. Toussaint, M.D.

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