Patient Reviews

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Thank you for choosing The Bone & Joint Center for your care. We take pride in helping our patients overcome injuries, relieve pain, and return to active, healthy lifestyles.

In this section, you can read stories from patients we’ve treated about their experiences and recoveries under our care.

Read what our patients are saying about The Bone & Joint Center.

You can also read what our patients are saying about The Bone & Joint Center by visiting our doctor profiles.

“Dr. Banagan exuded professionalism in all manners at a time when i needed it most. Most impressed with the physician inside.”

– Mark N.

Patient Rating:
5
Treating Doctor: Kelley E. Banagan, M.D.

“Dr. Marinello is excellent, very respectful, happy pleasant atmosphere, and staff.”

– Claire A.

Patient Rating:
5
Treating Doctor: Patrick G. Marinello, M.D.

“He is wonderfully polite and informative. I didn't have any issues at all and always make sure all my questions answered fully.”

– Jennifer S.

Patient Rating:
5
Treating Doctor: Patrick G. Marinello, M.D.

“Dr. Chisena was kind and compassionate and took the time to answer all my many questions. He was great.”

– Angel F.

Patient Rating:
5
Treating Doctor: Ernest N. Chisena, M.D.

“He was accommodating and informative! He was thorough and wants to make sure he is doing what needs to get done before giving me too much information and scaring me with what-ifs. He was so sweet and gentle with my daughter. I appreciate him and am looking forward to seeing him again soon after my daughters' second ultrasound. If it comes down to her, needing braces for her hips, I know she is in good hands.”

– Courtney F.

Patient Rating:
5

“Very friendly. Made my son feel very comfortable. Answered all our questions in the language we understood.”

– Kenyetta G.

Patient Rating:
5
Treating Doctor: Kelley E. Banagan, M.D.

“We met with Dr. Banagan for her to evaluate my daughters' new brace for scoliosis. She listened to our concerns and addressed them immediately by calling and getting us an appointment the next morning for an adjustment. She showed us, my daughters, x-ray, and answered all our questions. Dr. Banagan was extremely friendly and pleasant to my daughter.”

– Kelley B.

Patient Rating:
5
Treating Doctor: Kelley E. Banagan, M.D.

“Dr. Dutt is a very nice guy. He is very gentle and kind.”

– Daisy G.

Patient Rating:
5

“Efficient, informed, and helpful.”

– Bob E.

Patient Rating:
5
Treating Doctor: Kelley E. Banagan, M.D.

“I am happy to say that I was very impressed by the service provided from Dr. Riccio and his staff. And I would recommend them in the near future. Thank you Dr. Riccio and staff. See you in 4 weeks. God bless.”

– Gregory S.

Patient Rating:
5
Treating Doctor: Alexander R. Riccio, M.D.

“Pin pointed my problem immediately wow couldn’t believe it. Excellent doctor.”

– Tom P.

Patient Rating:
5
Treating Doctor: Alexander R. Riccio, M.D.

“I was very pleased with Dr. Tetrault and Nicole. Looking forward to my next appointment.”

– Jennifer C.

Patient Rating:
5
Treating Doctor: Matthew W. Tetreault, M.D.

“Efficient and intelligent conversation about options and course of action. Felt Dr. Riccio to be honest and forthright which I like.”

– Alton M.

Patient Rating:
5
Treating Doctor: Alexander R. Riccio, M.D.

“Dr. Tetreault was very professional and very nice. I got in and out which is always great!”

– Dawn B.

Patient Rating:
5
Treating Doctor: Matthew W. Tetreault, M.D.

“Great staff & doctor. Friendly and accommodating. Same day appointment - efficiently processed.”

– David F.

Patient Rating:
5
Treating Doctor: Matthew W. Tetreault, M.D.

“Very friendly and professional. Made me feel at home. Great staff and very polite.”

– Satyawan S.

Patient Rating:
5
Treating Doctor: Matthew W. Tetreault, M.D.

“Very professional. Very kind. Explained clearly the injury and the treatment once diagnosis is confirmed. Explanation of consequences if continued to play if not treated.”

– Hope K.

Patient Rating:
5

“Dr. Tetreault is warm, knowledgeable, and empathetic as his father. He spent the time necessary, performed a thorough evaluation, ordered X-ray to assist in diagnosis, and explained the diagnosis and home treatment in a stellar fashion. My husband was with me, and we were both very impressed.”

– Colleen A.

Patient Rating:
5
Treating Doctor: Matthew W. Tetreault, M.D.

“The experience was totally positive. Dr. Tetreault has exceptional communication skills and is thoroughly professional. And, best if all, my knee feels better already!”

– James H.

Patient Rating:
5
Treating Doctor: Matthew W. Tetreault, M.D.

“Dr. Riccio gave me the time to explain and answered my questions.”

– Evon M.

Patient Rating:
5
Treating Doctor: Alexander R. Riccio, M.D.

“I was in an out quickly. The the doctor was very pleasant and explained things clearly.”

– Anja B.

Patient Rating:
5
Treating Doctor: Alexander R. Riccio, M.D.

“About 14 years ago, I had my first back surgery. I saw four surgeons before settling on one as I was as petrified to undergo an operation on my spine, which could permanently leave me paralyzed. On the 4th surgeon, I found one I was immediately comfortable. Shortly after relocating to the Capital Region, I began having some significant problems. I went to urgent care and got scheduled by the above provider Dr. Riccio. I was afraid that I was going to spend months searching again for a surgeon. I would feel a comfort level. He immediately made me comfortable from my very first appointment to today's *second post-op* appointment. I would recommend him to anyone. He is caring, knowledgeable, and in no way did I ever once feel like just another name on a piece of paper. If I could give him a billion stars, I honestly would.”

– Sarah K.

Patient Rating:
5
Treating Doctor: Alexander R. Riccio, M.D.

“Very professional pleasant explained everything is going on, and all my options thoroughly proper bedside manner listened to concerns.”

– Kasey W.

Patient Rating:
5
Treating Doctor: Alexander R. Riccio, M.D.

“Dr. Riccio is a great doctor who makes time for an office visit whenever I need in-between my scheduled appointments. He explains my condition and the best course of treatment. I feel very confident in his plan to relieve me of this pain that I have never experienced this extreme in my life. Dr. Riccio and his staff are very professional and deliver outstanding service. I am grateful to be under his care.”

– Mark B.

Patient Rating:
5
Treating Doctor: Alexander R. Riccio, M.D.

“Very polite, knowledgeable, and very excited about what he said that he could do for me to relieve my pain. The first good outlook that I’ve had in three years. Very happy with Dr. Riccio.”

– Steven P.

Patient Rating:
5
Treating Doctor: Alexander R. Riccio, M.D.

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