Patient Reviews

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Thank you for choosing The Bone & Joint Center for your care. We take pride in helping our patients overcome injuries, relieve pain, and return to active, healthy lifestyles.

In this section, you can read stories from patients we’ve treated about their experiences and recoveries under our care.

Read what our patients are saying about The Bone & Joint Center.

You can also read what our patients are saying about The Bone & Joint Center by visiting our doctor profiles.

“I have been a patient of Dr. Cheney's for 20 yrs. He has helped me tremendously, and i will not go to any other place for treatment. Your pain management is also the best that there is and Dr. Iqbal is great.”

– Suzanne C.

Patient Rating:
5
Treating Doctor: Robert A. Cheney, M.D.

“Dr. Roberts and his staff, both at Washington Ave—Albany and Malta locations—are a pleasure to work with. Dr. Roberts replaced my right knee and will replace my left one. Dr. Roberts also has been very helpful with my handicapped wife, Nancy, both as a patient and in referring her to his associates. I can't say enough for the excellent care and friendly service provided by The Bone & Joint Center.”

– Theodore M.

Patient Rating:
5
Treating Doctor: Jared T. Roberts, M.D.

“Outstanding in every respect.”

– James P.

Patient Rating:
5
Treating Doctor: George Zanaros, M.D.

“Dr. Quinn, in my opinion, is an excellent doctor. This is the third time I have had to have surgery on my hands, and he has always been there to help me. He is professional, while also able to make me feel completely at ease with him. I would recommend him any chance I had.”

– Joan M.

Patient Rating:
5
Treating Doctor: David E. Quinn, M.D.

“Needed carpal tunnel surgery in January 2016. Dr. Morse did it at St. Peter's Hospital. He is very competent and caring as a surgeon, and it was over and done with an excellent outcome. From the surgery to the aftercare, it was a good experience with professional and friendly staff at all levels. If the need arises, I will again seek the outstanding professionals at The Bone & Joint Center.”

– Helena P.

Patient Rating:
5
Treating Doctor: Andrew S. Morse, M.D.

“I had left the practice about 6 years ago and found another doctor who I thought would help me with my chronic knee pain. When that did not work out, a friend suggested I come and see Dr. Phelan, as he was a knee guy and she assured me would help me out. After reviewing my x-rays and medical history, he was willing to do a total knee replacement that many had said no to. Now after having just completing my 2nd knee replacement, I am so glad I came back. I couldn't be happier. Dr. Phelan and his nurse Stacy really listened and were there to help and answer any questions I had. They are wonderful!!!!”

– Cheryl H.

Patient Rating:
5
Treating Doctor: Daniel T. Phelan, M.D.

“Dr. Zanaros is always on point, thorough, and well informed. I appreciate his professionalism and care.”

– Marjorie

Patient Rating:
5
Treating Doctor: George Zanaros, M.D.

“I have been treated twice by Dr. Quinn. First for a rotator injury in 1996 and was pleased with the outcome and was happy to discover he was to be the attending doctor for a hand injury in 2015. On both occasions, I was treated professionally and successfully.”

– Edward C.

Patient Rating:
5
Treating Doctor: David E. Quinn, M.D.

“I have been coming to The Bone & Joint Center since the practice was on West Lawrence St. I have seen Dr. Alfred, Dr. Shatynski, Dr. Roberts, Dr. Iqubal, and my wife has seen Dr. Lawrence, Dr. Iqubal and Dr. Roberts We have had nothing but excellent care and treatment. I have had knee, back, and shoulder problems. I have had a full knee replacement and my wife has had a hip replacement. We are both still being treated for knee and back problems and your pain management programs, where an operation is the last resort. Thank you all.”

– Raymond F.

Patient Rating:
5
Treating Doctor: Jared T. Roberts, M.D.

“Last year, I had a few issues with my shoulders. Dr. Zaneros took the time to listen and did fix both shoulders. His personality is wonderful! I like the fact that I can joke around with him.”

– Julieanne D.

Patient Rating:
5
Treating Doctor: George Zanaros, M.D.

“Dr. Toussaint has been the perfect representation of a caring, effective, and thoroughly professional orthopedic surgeon that I can think exists. Many other doctors I have heard of would do well to copy his treatment and considerations that he has always shown me and the other patients he has had that I know.”

– Richard R.

Patient Rating:
5
Treating Doctor: Jon T. Toussaint, M.D.

“Dr. Toussaint is a wonderful doctor. He listens to you and is kind and considerate and totally makes you feel at ease. He also spends some quality time with you and you never feel rushed out.”

– Lana Z.

Patient Rating:
5
Treating Doctor: Jon T. Toussaint, M.D.

“Excellent experience! From check-in to check-out, a very professional and time sensitive approach to modern medicine. Dr. Das was very complete with his explanations of the issues affecting my shoulder.”

– Thomas P.

Patient Rating:
5
Treating Doctor: Shankar P. Das, M.D.

“Awesome doctors, nurses, and staff. Would highly recommend for anyone needing surgery, clean, professional, and attentive. Had ACL surgery and was home in 3 hours. Awesome!”

– Glenn S.

Patient Rating:
5
Treating Doctor: R. Maxwell Alley, M.D.

“Two years ago, I had walked into The Bone & Joint Center with an appointment with Dr. Cheney. I sat down and explained all of my symptoms. He said my symptoms could have been one of two things, so he ordered an MRI. I went back for a follow-up and immediately, he pointed out in my MRI what was was wrong. He really took the time to show me the MRI and thoroughly explain it to me. He recommended surgery, which I opted to do. As I was walking into Albany Medical Center the day of my surgery, I was a little nervous. Once Dr. Cheney walked into the room, I felt a sense of relief. He assured me everything was going to be ok. I felt at ease and not nervous anymore. They also threw in a little humor in the OR room I was being wheeled in, which helped. After a few hours in recovery, I was wheeled up to a room with other patients that had surgery. That night, I was up and walking with very little help from the nurse. Next morning, I was moving around and the physical therapist told me that he didn't need to see me because he was impressed with how I was moving around. Two years later, thanks to Dr. Cheney, I have almost gained back all of the sensation in both my hands and have total movement. He is the best.”

– Ellen G.

Patient Rating:
5
Treating Doctor: Robert A. Cheney, M.D.

“I have had chronic back pain for years and had spinal fusion surgery back in 2011. Although the doctor painted a rosy picture, things do not turn out as well as I had been told. I've done the physical therapy, aquatics, acupuncture, opioid pain meds, and injections. My quality of life has been terrible and even the pain meds do not take away the pain, but make me fuzzy in my thinking and interactions with others. I went to Dr. Iqbal and he looked over the xrays and MRIs. He determined the problem may have been in the sacro area, where none of the others had really tried to treat. He decided that he'd do the injections in that area, along with Dr. Fuchs doing injections in my knees. My knees were done in one day and the following day, Dr. Iqbal did my back. I didn't feel the effects immediately and was even pretty sore, which was to be expected. Over the course of the next week or two, my pain slowly went from a 7-8 down to a normal of 5 on the pain scale. I am thrilled with the results and would recommend The Bone & Joint Center, specifically Drs. Iqbal and Fuchs, to anyone with similar problems. I appreciate the opportunity to have given this response and offer the well deserved kudos to both doctors that have relieved me of my many years of chronic pain.”

– William F.

Patient Rating:
5
Treating Doctor: Anjum Iqbal, M.D.

“Having hip replacement with Dr. Roberts. But all the times that I have seen him, he has been great—giving informative information to go by and very honest with me on how everything will go. I like him very much.”

– Jacqueline G.

Patient Rating:
5
Treating Doctor: Jared T. Roberts, M.D.

“The staff, as well as Dr. Lozman, have been wonderful to work with. Dr. Lozman never made me feel rushed and everyone from the front office staff to the x-ray technicians have been a delight to work with!”

– Jeanne R.

Patient Rating:
5
Treating Doctor: Jeffrey Lozman, M.D.

“I was very pleased with my experience at The Bone & Joint Center. The staff was very pleasant and helpful. I was pleasantly surprised that the procedure proceeded even faster than planed. None of the long waits that often occur in a regular hospital.”

– David B.

Patient Rating:
5
Treating Doctor: Michael T. Mulligan, M.D.

“Dr. Fuchs is always professional and thorough during my appointment. I especially like the way he willingly and carefully answers my questions. I also enjoy his dry sense of humor!”

– Gloria T.

Patient Rating:
5
Treating Doctor: Marc D. Fuchs, M.D.

“The doctor's exam was extremely thorough and professional. Excellent service.”

– Steven S.

Patient Rating:
5
Treating Doctor: Richard L. Uhl, M.D.

“Had carpal tunnel surgery in both wrists last summer. It was severe to moderate because of my anxiety over the surgery. Went to see Dr. Mulligan who had previously treated my son for a broken arm. He calmed my nerves and convinced me to do the surgery. I am now 100%, no hands tingling or pain! Dr. Mulligan rates a 10 in my book!”

– Patricia M.

Patient Rating:
5
Treating Doctor: Michael T. Mulligan, M.D.

“I have found Dr. Roberts to be both knowledgable and personable. He is an asset to The Bone & Joint Center!”

– Angela T.

Patient Rating:
5
Treating Doctor: Jared T. Roberts, M.D.

“My major request was that "I NEED to swim." I am swimming and am one happy camper. Dr. Phelan was very down to earth and easy to talk to. More important is the fact that I believe he did an outstanding job. I have a son, a doctor in San Diego where Dr. Phelan did a Fellowship and I have another son who had rotator cuff surgery several years ago in San Mateo. Recently the San Diego doctor pointed out the difference in outcomes. He said there are good doctors and great doctors. I was blessed to have a great doctor. Thanks, Dr. Phelan. I can swim. I am 75 years old and it means a lot to me to be able to do that. Swimming is mental as well as physical and that's when I get all my thinking and planning done (no counting laps for me).”

– Maryann M.

Patient Rating:
5
Treating Doctor: Daniel T. Phelan, M.D.

“Friendly office staff. Minimum wait period to see Dr. Alley. Diagnostic x-rays and evaluation with Dr. Alley. Very thorough discussion with diagnosis and anticipated future needs for both conditions. Very pleased with complete experience.”

– Elizabeth A.

Patient Rating:
5
Treating Doctor: R. Maxwell Alley, M.D.

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